FAQ

What bed size would you recommend for my dog?

Lazy Dogs oak dog beds are available in 3 sizes to suit most dog breeds:

Large (96cm x 73cm) - Breeds such as Dalmation, Labrador, Golden Retriever, Border Collie, Greyhound, Lurcher, Boxer, Vizsla, Pointer and Setter.

Medium (80cm x 56cm) - Breeds such as Spaniel, Bulldog, Beagle, Italian Greyhound, and Corgi.

Small (68ccm x 47cm) - Breeds such as Yorkshire Terrier, Pug, Chihuahua, Dachshund, French Bulldog and Shih Tzu.

These examples are for guidance only. If you have an existing bed, we would also recommend that you measure it and compare to the sizes of our beds. If in doubt, we would always recommend that you order a larger bed size.

 

Why a raised dog bed?

Raised dog beds are preferable for all the reasons you would prefer a bed with a base rather than a mattress on the floor!  A raised bed with a slatted base allows air to circulate underneath which stops condensation, and inhibits the conditions that encourage dust mites and mould growth. Sleeping conditions will not be influenced by cold from the floor, or excessive heat from underfloor heating.

On a practical level, those dust bunnies are easily swept up and there’s plenty of room for toys to hide under the bed.

 

How to take care of your Lazy Dogs bed

The oak bed frame is finished with a non toxic hard wax oil.  To preserve this protective finish we advise that if necessary you wipe the wooden areas with a damp cloth and a mild cleaning product. Do not use excessive water. Any scuffs or dents can be buffed off with fine sandpaper then re-waxed (contact us for appropriate product recommendations).

The mattresses we supply have machine washable inners and covers and we also sell spare covers to give your dog bed a new look or to use while your cover is in the wash.

 

What is your returns policy?

We want you to be 100% happy with your purchase. If you are not, then please let us know as soon as possible.

Oak dog beds

As all our oak dog beds are personalised and made-to-order, once delivery has been made, refunds or exchanges can only be made if the bed is deemed to be faulty.

All orders are packaged well to avoid damage during transit. In the unlikely event of the bed arriving damaged please contact us within 48 hours at help@lazydogs.co.uk. You are responsible for its safe return so please make sure the bed is suitable packaged, preferably in its original carton with protective packaging. We can help book the return courier but you are responsible for packaging the bed appropriately.

Dog bed mattresses and accessories

We will provide refunds for items returned to us in an unused condition within 14 days. Unfortunately the original dispatch and return postage costs cannot be refunded unless the item is faulty.

We are not liaible for any returned items which are lost in the post or transit, so we suggest that items are sent back using a trackable/recorded delivery method.